Shipping & Returns

If you need to return item(s) we will assist you.

  • Items returned within 30 days of the sale will receive an in-store credit.  All sales are final 30 days after the invoice date. 
  • All products must be returned in original quality condition, in original boxes (whenever possible), and with all the paperwork, parts and accessories, to insure the full credit.  No credit will be given for product returned in less than 1st quality condition. 
  • All return shipping charges must be prepaid.  We will not accept any collect deliveries for returns.  You will be refunded the cost of shipping if the return is a result of a manufacturing error or a data/shipping error on our part.
  • Credit will be issued within 30 days of receiving the product.
  • All custom and special orders are non-returnable.
Returns may be mailed to: High Performance Equine 6324 N. Chatham Avenue Suite 225 Kansas City, MO 64151